Website terms

About the website

Ignivox Solutions Limited, trading as Ignivox Hub, is registered in England and Wales under company number 17465097. Registered office: 4 Paradise Street, Sheffield, South Yorkshire, England, S1 2DF.

These terms govern use of the marketing website. Contact hello@ignivoxhub.com with questions. This website is intended for business enquiries.

Consulting services

Ignivox Consulting Limited is registered in England and Wales under company number 16458196. Registered office: 4 Paradise Street, Sheffield, England, S1 2DF.

Consulting services advertised on this website are supplied by Ignivox Consulting Limited. Software products are supplied by Ignivox Solutions Limited. These are separate companies; the applicable service agreement identifies your contracting supplier and the agreed scope, charges and terms.

Using the site

Use the site lawfully. Do not introduce malicious software, attempt unauthorised access, interfere with availability, impersonate another person or submit material you are not entitled to share.

Product access and commercial terms

Product access, fees, licence scope, subscription periods, support and data processing arrangements are agreed separately with each customer. Browsing this site or sending an enquiry does not purchase a subscription or vary an existing contract. Read the Tangerine access and commercial information before requesting access.

Product descriptions may change. Demonstration screens use illustrative data and do not establish service levels, feature acceptance criteria or contractual commitments. Any specification relied on for a purchase should be recorded in the customer agreement.

Intellectual property

Ignivox Solutions Limited owns the Ignivox software and original website material, subject to third-party components and licensors’ rights. Customers retain their rights in the information they supply. You may view the website for business evaluation and share links to it. You must not copy, republish or commercially exploit protected material without permission or a legal entitlement.

Availability and external links

We take reasonable care over the website, but do not promise that every page will be available without interruption or that all information will always be current. Links to product applications take you to separate services. Third-party websites are subject to their own terms and notices.

Responsibility and liability

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited. Subject to that, website content is general product information and is not engineering, safety, legal or other professional advice. Product and consulting services are governed by their separately agreed contracts.

Privacy and cookies

Our website privacy notice explains enquiry processing. Our cookie notice explains storage technologies. A privacy notice is information about processing, not consent to every use of personal data.

Changes and governing law

We may update these website terms prospectively by publishing a revised version. Updates do not automatically amend an existing customer agreement. The laws of England and Wales govern these terms, and its courts have jurisdiction, subject to mandatory rights that apply.